Shipping policy

Shipping Policy

We’re excited to deliver your order right to your door! Please read below for details on our shipping process.

Processing Time:

• Orders are processed within 1–3 business days after payment confirmation.
• Once processed, you’ll receive a tracking number via email.

Shipping Time:

• Delivery to the UK usually takes 7–18 business days.
• Delivery to the US usually takes 8–20 business days, depending on your location and product type.
• Please note that shipping times may vary due to customs clearance or international logistics delays.

Shipping Costs:

• We offer free standard shipping on most items.
• If additional shipping fees apply, they will be clearly shown at checkout before you complete your order.

Order Tracking:

• You can track your order using the tracking link sent to your email once your package is shipped.
• Tracking updates may take a few days to appear after dispatch.

Incorrect Address:

• Please make sure your shipping address is correct before placing your order.
• We are not responsible for packages delivered to the wrong address provided by the customer.

Lost or Delayed Packages:

• If your order is delayed beyond the expected delivery time, contact us at sismartsshop@gmail.com, and we’ll assist you in tracking it.
• We are not responsible for delays caused by customs or courier issues.

Contact:
For shipping questions or assistance, reach us at sismartsshop@gmail.com.